Refund requests are reviewed on a case-by-case basis, taking into account any previous complaints or customer feedback. If a refund is granted for a recurring billing, we will only reimburse the most recent payment. Please be aware that issuing a refund for a recurring billing will result in the immediate cancellation of our services.

For one-time (nonrecurring) services, any approved refund will also lead to the termination of access to that service. We will process all refund requests within 30 days.

If you have concerns about a charge on your account, you agree to contact us first before disputing the transaction with your credit card provider. You must send us an email outlining your reasons for the dispute. This allows us to assess your request fairly and, if appropriate, promptly issue a refund to avoid any further inconvenience.